This could be that something offered in the asset description is missing, or a feature mentioned is not working.
The following are examples and may not include all potential refund scenarios: When a refund cannot be automatically processed, it may still be granted, pending one of our team members reviewing the request based on the EULA terms permitted refund scenarios. The asset is not part of an upgrade path.The request is submitted within 14 days from the order purchase date.The asset is licensed under a single or multi-entity license.Our Asset Store has an automatic refund system ( How do I request a refund on an asset?) that helps process refunds when all of the below criteria are met, in most cases: When purchasing from the Unity Asset Store or downloading free packages, all users agree to our Asset Store EULA Terms which include information on the Asset Store refund policy.
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